Thank you for the 5-star rating, Joshua! We're delighted to know that you had a positive experience at Sam Smith Performance Car Care Center. If you have any questions or if there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!
Reviews
My and my wife buy a use mercedes sprinter van with a 65 speed limit on it ,I take it to them and in no time they take it off and get me back on the rd .
Thank you for choosing Sam Smith Performance Car Care Center, Aneka! We're thrilled to hear that we could quickly remove the speed limit on your Mercedes Sprinter van. If you have any more automotive needs, don't hesitate to reach out. Drive safely!
Thank you for the 5-star rating, Ricardo! We're thrilled to know you had a positive experience at Sam Smith Performance Car Care Center. Our team is dedicated to providing top-notch service to all our customers. If there's anything else we can do to further exceed your expectations, please don't hesitate to reach out. We look forward to serving you again in the future!
They provide outstanding customer service!
Thank you for your kind words! We're thrilled to hear that you had a great experience with us. If you ever need assistance again, feel free to give us a call at (404) 220-8335.
My experience there was AMAZING!! I highly recommend!! Tens across the board!!
Thank you Vondah for the amazing review! We are delighted to hear about your exceptional experience at Sam Smith Performance Car Care Center. Our team always strives to provide the best service and it is great to know that we exceeded your expectations. We look forward to serving you again in the future!
This was not a good experience for me. My money was spent and my time was lost. A service B service was provided and checking why the engine light was on. They kept my car for 3 days for this service. The engine light came back on the next day. I took it back twice and engine light is still on. I called for the owner 3 times and never received a return call. They never got to the root of the engine light remaining. A reset is not the answer. All I got was bring it back. A few days later, the engine light is back on. The first time they repaired it, the same day the engine light came back on. Again not a returned call regarding my concerns however my money spent and time lost.
Erica, thank you for taking the time to speak with me today. I sincerely apologize again for the communication breakdown and for not personally returning your call sooner. I take full responsibility for that. I’m glad we were able to speak directly, review your concerns, and get your vehicle rescheduled so we can continue addressing the check engine light properly. Our original goal was to address the vehicle’s drivability concerns first and then approach the emissions issue in a way that could potentially save you from unnecessary expense. I’m sorry that the process and our communication did not reflect the experience we want our customers to have. Thank you for giving us the opportunity to take another look at the vehicle and work toward resolving this for you. — Sam, Owner Sam Smith Performance Car Care Center
Thank you for the 5-star review, Milton! We're thrilled to know that you had a fantastic experience at Sam Smith Performance Car Care Center. We work hard to provide top-notch service, and it's satisfying to hear that we exceeded your expectations. If there's anything else we can assist you with, feel free to reach out.
Greatest blessing, They took the time to drive inspect and give me a schedule on what to fix in a professional order to ensure my vehicle is always working properly.😎 Sam is the greatest 🙏🏽
Thanks for letting Sam Smith Performance Car Care Center take care of your car Mr Dennis, I really appreciate your feedback and support. Keeping you on the road is my greatest priority. Thanks for letting us service you. Sam- Owner Sam Smith Performance Car Care Centers
Sam and JR were amazing. Took my car in for the B Service timely and to install an illuminated star. The service and communication were great. A1!
JR was very professional on everything and he extended tips on things I should do to my car. I'm definitely coming back for more service on my car.
